Refund policy
Return & Refund Policy
Effective Date: September 30, 2026
At Bless Beauty GB, we want you to be satisfied with your purchase. Please review the following policy before placing your order.
1. General Returns
Customers may request a return or exchange within 30 days of delivery for eligible items.
Items must be unused, unworn, unopened, and in their original condition and packaging, with all tags and accessories included when applicable.
Items that have been worn, used, altered, washed, damaged, or otherwise not in their original condition may not be eligible for return or exchange.
2. Refunds
Eligible refunds will be issued to the original payment method used for the purchase.
Shipping charges are generally non-refundable unless the item received was incorrect, defective, or damaged.
3. Exchanges
Eligible unopened merchandise may be exchanged within 30 days of delivery.
If the requested replacement is unavailable, Bless Beauty GB may offer another item of equal value or another appropriate resolution.
4. Hair, Wigs & Braiding Hair
For hygiene reasons, hair, wigs, extensions, and braiding hair are exchange-only items.
They must be unopened, unused, unaltered, and in their original condition and packaging.
Once these products have been opened, worn, installed, cut, colored, washed, brushed, or otherwise altered, they are final sale.
5. Electronics
Eligible electronics may be returned within 7 days of delivery for a refund, provided they are in their original condition and packaging.
Eligible unopened electronics may be exchanged within 30 days of delivery.
Electronics that have been damaged through misuse, improper installation, or alteration may not qualify for a refund or exchange.
6. Final Sale Items
The following items are final sale and are not eligible for return or exchange:
- Jewelry
- Cosmetics
- Clothing
- Caps and headwear
- 99¢ items
- Clearance items
7. Damaged, Defective, or Incorrect Items
If you receive an item that is damaged, defective, or different from what you ordered, please contact Bless Beauty GB as soon as possible after delivery.
Please provide your order number and clear photographs of the item and packaging when requested so we can determine the appropriate resolution.
8. Return Approval
A return or exchange must meet the requirements of this policy. Bless Beauty GB reserves the right to decline a return or exchange when the item does not meet the stated eligibility requirements.
9. How to Request a Return or Exchange
To request a return or exchange, contact Bless Beauty GB through the contact information provided on our website and include your order number, the item you are requesting to return or exchange, and the reason for your request.
Do not send merchandise back without receiving return instructions first.
Bless Beauty GB reserves the right to update this policy when necessary. The policy in effect at the time of purchase will generally apply to that order.